ZC77 Privacy Policy — Your Data, Your Rights

1 Who We Are and What This Policy Covers

ZC77 is an online gaming platform available at zc77.vin, offering Casino games, Slot Games, Fish Games, Sports Betting and Promotions to adult players based in Pakistan. All references to "ZC77", "we", "us" or "our" in this Privacy Policy refer to the ZC77 platform and the team responsible for operating it.

This Privacy Policy explains what personal data ZC77 collects from you when you use the platform, why we collect it, how we store and protect it, who we share it with and what choices you have about your own data. It covers all interactions with ZC77 — whether you are registering a new account, making a PKR deposit via JazzCash or Easypaisa, browsing the Casino lobby, placing a bet on a PSL match or simply visiting the ZC77 website without registering.

This policy should be read alongside the ZC77 Terms and Conditions, which are available at /terms-conditions. Together, these two documents form the complete legal framework governing your relationship with ZC77.

2 What Personal Data We Collect

ZC77 collects personal data in two main ways: data you provide directly to us and data we collect automatically when you use the platform. Below is a breakdown of what we collect in each case.

Data You Provide Directly

• Registration information: Your full name, date of birth, username, email address and mobile number when you create a ZC77 account.
• Identity verification documents: A copy of your CNIC, passport or other government-issued document when requested for age or identity verification.
• Payment information: Details needed to process PKR deposits and withdrawals, including your JazzCash or Easypaisa mobile number, bank account details or card information. Note: ZC77 does not store full card numbers — payment data is handled by our payment processing partners.
• Communications: Messages you send to ZC77 support, feedback submitted through the platform and responses to any surveys or promotions you participate in.

Data Collected Automatically

• Device and browser data: Your device type, operating system, browser version and screen resolution.
• IP address and location: Your IP address and approximate geographic location — used to confirm you are accessing ZC77 from Pakistan and to detect unusual account activity.
• Session and activity data: Pages you visit on ZC77, games you play, bets you place, time spent on the platform and click patterns — used to personalise your experience and improve the platform.
• Cookie data: Session cookies, functional cookies and analytics cookies as described in Section 8 of this policy.

3 Why We Collect Your Data — Purposes and Legal Basis

Every piece of data ZC77 collects is collected for a specific, documented purpose. We do not collect data speculatively or hold it longer than necessary. Below is a summary of the main purposes for which we use your personal data:

ZC77 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

4 How We Share Your Data

ZC77 does not sell, rent or trade your personal data to any third party for their own commercial gain. We share data only in the limited circumstances described below, and only to the extent necessary for the specific purpose.

Payment Processors

To process PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfers and card payments, ZC77 must share relevant payment details with our payment processing partners. These partners are contractually required to handle your data securely and only for the purpose of processing your transaction. They are not permitted to use your data for their own marketing.

Identity Verification Providers

When ZC77 requests identity documents to verify your age or confirm your identity, those documents may be reviewed by a third-party identity verification provider. This provider is bound by strict data handling agreements and processes your documents solely for verification purposes.

Game Providers

The Casino, Slot Games and Fish Games available on ZC77 are supplied by third-party game developers. These providers may receive anonymised session data — such as game rounds played and bet amounts — to ensure game integrity and calculate RTP. They do not receive your name, contact details or payment information.

Legal Requirements

In cases where ZC77 is required by law or by a valid legal process to disclose personal data, we will do so to the minimum extent required. Where permitted, we will notify you of such a disclosure.

5 How Long We Keep Your Data

ZC77 retains your personal data only for as long as it is needed for the purpose it was collected, or as required to meet legal obligations. The general data retention principles we follow are:

• Active account data: Retained for as long as your ZC77 account is active.
• Transaction records: PKR deposit, withdrawal and betting records are retained for a minimum of five years to comply with financial record-keeping obligations.
• Identity verification documents: Retained for the duration of your account and for a period following account closure as required by applicable regulations.
• Support communications: Retained for three years from the date of the communication unless a longer retention period is necessary for an ongoing dispute or legal matter.
• Analytics data: Anonymised analytics data may be retained indefinitely in aggregated form. Individual session logs are deleted after 24 months.

When data is no longer required, ZC77 will delete or anonymise it in a secure manner. You may also request earlier deletion of your personal data — see Section 7 for details on how to exercise this right.

6 How We Protect Your Data

Protecting your personal and financial information is a priority for ZC77. We implement a combination of technical and operational measures to keep your data safe:

• SSL/TLS encryption: All data transmitted between your device and ZC77's servers is encrypted in transit using SSL/TLS protocols. Look for the padlock icon in your browser when visiting zc77.vin.
• Encrypted storage: Sensitive data — including payment information and identity documents — is stored using AES-256 encryption at rest.
• Access controls: Access to personal data within ZC77's internal systems is restricted on a need-to-know basis. Staff access is logged and monitored.
• Account security: ZC77 supports strong password requirements and encourages members to use unique, complex passwords. Suspicious login activity triggers automated alerts.
• Regular security reviews: ZC77 conducts regular internal reviews of data handling practices and security controls to identify and address potential vulnerabilities.

While ZC77 takes all reasonable precautions to protect your data, no system connected to the internet is completely immune to security risks. If you believe your ZC77 account has been compromised, contact support immediately.

7 Your Privacy Rights

As a ZC77 member, you have a number of rights with respect to your personal data. These rights can be exercised by contacting ZC77 support. We will respond to all valid data rights requests within a reasonable timeframe.

8 Cookies and Tracking Technologies

ZC77 uses cookies and similar tracking technologies to make the platform work correctly and to understand how players use it. We do not use advertising cookies or third-party cross-site tracking technologies.

Types of Cookies We Use

• Essential cookies: These are required for the ZC77 platform to function. They manage your login session, maintain your PKR balance display and keep you securely logged in while you are active. These cannot be disabled without breaking core platform functionality.
• Functional cookies: These remember your preferences — such as your preferred game category or language setting — to make your experience more convenient on return visits.
• Analytics cookies: These help ZC77 understand how players navigate the platform — which games are most visited, where players exit and how long sessions last on average. This data is used in aggregate to improve the platform. Analytics data is not linked to your personal identity.

Managing Cookies

You can manage cookie preferences through your browser settings at any time. Most browsers allow you to block or delete cookies. Be aware that blocking essential cookies will prevent ZC77 from functioning correctly and may stop you from logging in or accessing games.

9 Children and Underage Users

ZC77 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is applied during the registration process, and ZC77 may request supporting documents such as a CNIC or passport to confirm that a member meets the minimum age requirement.

If ZC77 becomes aware that personal data has been collected from a user who is under 18, that account will be closed immediately, any balance forfeited and the associated personal data deleted as quickly as reasonably practicable.

If you are a parent or guardian and believe that your child has registered on ZC77, contact support immediately at [email protected] so we can investigate and take appropriate action.

10 Changes to This Privacy Policy

ZC77 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable regulations or changes in the services we offer. The date at the top of this page reflects the most recent revision.

For significant changes — such as a change in the categories of data we collect or a new type of third-party sharing — ZC77 will notify active members via email or on-platform notification where reasonably practicable. However, it is your responsibility to review this page periodically to stay informed.

Continuing to use ZC77 after an updated Privacy Policy has been published on this page constitutes your acceptance of the revised policy. If you do not accept the revised policy, you may stop using ZC77 and request account closure by contacting support.